Terms of Service

Last Updated: January 15, 2026

Welcome to Liuyang Chengjin Trading Co., Ltd. ("Chengjin Trading," "we," "our," or "us"). By accessing our website at chengjinco.com, using our mobile applications, or engaging with our services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services.

1. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services. These Terms constitute a legally binding agreement between you and Chengjin Trading.

2. Age Requirements

You must meet the minimum age requirement to use our services:

• General Use: You must be at least 18 years old (or the age of legal majority in your jurisdiction)
• United States: Our services are not intended for users under 13 years of age
• European Union: Our services are not intended for users under 16 years of age (or the age set by your member state)
• Other Regions: Minimum age as required by applicable local laws

By using our services, you represent that you meet the age requirements for your jurisdiction. Parents or guardians of minors are responsible for supervising their children's use of our services.

3. Description of Services

Chengjin Trading provides the following services:

• Import & Export Agency Services: Customs clearance, documentation, and logistics for international trade
• Wholesale Distribution: Bulk sale of daily necessities, handicrafts, hardware, building materials, agricultural products, and electronics
• Internet Sales: E-commerce solutions and online marketplace operations
• Supply Chain & Warehousing: Inventory management, storage, and distribution services
• Exhibition Planning: Trade show and exhibition organization services
• Mobile Application Development: Business management applications available on Google Play and Apple App Store

4. Account Registration

4.1 Account Creation

Some services may require you to create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4.2 Account Security

You are responsible for maintaining the security of your account credentials. We are not liable for any loss or damage arising from unauthorized use of your account.

5. User Conduct and Responsibilities

When using our services, you agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use our services for any illegal or unauthorized purpose
• Submit false, misleading, or fraudulent information
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Distribute viruses, malware, or other harmful code
• Collect or harvest user information without consent
• Impersonate any person or entity
• Engage in any activity that could damage our reputation
• Use automated systems to access our services without permission

6. Mobile Application Terms

6.1 App Store Compliance

Our mobile applications are distributed through Google Play and Apple App Store. Your use of our apps is also subject to the terms and conditions of these platforms:

• Google Play Terms of Service
• Apple App Store Terms of Service

6.2 App License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use our mobile applications for personal, non-commercial purposes. You may not:

• Copy, modify, or create derivative works of our apps
• Reverse engineer, decompile, or disassemble our apps
• Remove or alter any proprietary notices
• Use our apps for any unlawful purpose
• Transfer or sublicense your rights to third parties

6.3 In-App Purchases and Subscriptions

Some features may require in-app purchases or subscriptions. All purchases are:

• Final and non-refundable unless required by law
• Subject to the payment provider's terms
• Automatically renewed unless cancelled before the renewal date
• The responsibility of the account holder

6.4 Advertising in Mobile Apps

Our mobile applications may display advertisements from third-party advertising networks, including:

• Splash Ads: Full-screen ads displayed at app launch
• Rewarded Video Ads: User-initiated video ads with in-app rewards
• Interstitial Ads: Full-screen ads at natural transition points
• Banner Ads: Persistent ads within the app interface
• Native Ads: Ads integrated with app content

By using our apps, you consent to the display of these advertisements. Ad targeting may be based on information collected as described in our Privacy Policy.

7. Product Orders and Wholesale

7.1 Order Acceptance

We reserve the right to accept or reject any order. An order is confirmed when you receive written acknowledgment from us. Prices and availability are subject to change without notice.

7.2 Payment Terms

Payment terms for wholesale orders are as follows:

• Standard payment: Net 30 days from invoice date
• First-time customers: Full payment in advance
• Volume orders: May qualify for credit terms
• Accepted payment methods: Bank transfer, letter of credit, PayPal

7.3 Shipping and Delivery

Shipping terms (Incoterms 2020):

• EXW (Ex Works): Buyer assumes all risks from our premises
• FOB (Free on Board): Risk transfers when goods are loaded on vessel
• CIF (Cost, Insurance, Freight): We pay costs to destination port
• DDP (Delivered Duty Paid): We handle all import formalities

Delivery times are estimates and may vary based on destination and circumstances.

7.4 Minimum Order Quantities

Minimum order quantities (MOQs) vary by product category. Contact our sales team for specific requirements.

7.5 Returns and Refunds

Returns are accepted within 14 days of delivery for defective products only. Products must be returned in original packaging. Custom or personalized orders are non-returnable.

8. International Trade Compliance

8.1 Export Controls

You agree to comply with all applicable export control laws and regulations, including:

• U.S. Export Administration Regulations (EAR)
• EU Dual-Use Regulations
• United Nations Security Council Resolutions
• Office of Foreign Assets Control (OFAC) sanctions

8.2 Import Regulations

You are responsible for ensuring products comply with import regulations in your country, including obtaining necessary permits, licenses, and certifications.

8.3 Restricted Destinations

We do not ship to countries subject to comprehensive sanctions. Contact us for clarification on specific destinations.

9. Intellectual Property Rights

9.1 Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the property of Chengjin Trading or our licensors and are protected by:

• Copyright laws
• Trademark laws
• Patent laws
• Other intellectual property rights

9.2 Trademarks

The Chengjin Trading name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Chengjin Trading. You may not use such marks without prior written permission.

9.3 User Content

You retain ownership of content you submit to our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content for operating our services.

10. Third-Party Links and Services

Our services may contain links to third-party websites, services, or advertisements. We do not endorse or assume responsibility for:

• Content or practices of third-party websites
• Advertising networks' data collection practices
• Products or services offered by third parties
• Terms of service of external platforms

Your interactions with third parties are governed by their own terms and privacy policies.

11. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy of information
• Uninterrupted or error-free service

We do not warrant that our services will meet your specific requirements or that our services will be uninterrupted, secure, or error-free.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHENGJIN TRADING SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from use of third-party services or products
• Damages exceeding the amount paid for the specific service giving rise to the claim

This limitation applies regardless of whether the claim is based on warranty, contract, tort, or any other legal theory.

13. Indemnification

You agree to indemnify, defend, and hold harmless Chengjin Trading, our officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any fraudulent or unlawful activity

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of:

• Primary: People's Republic of China
• For EU Users: Laws of the European Union member state where you reside
• For US Users: Laws of the State of Delaware, USA

14.2 Dispute Resolution

Any dispute arising from these Terms shall be resolved through:

• Step 1: Good faith negotiations between the parties
• Step 2: Mediation under the rules of the International Chamber of Commerce (ICC)
• Step 3: Arbitration administered by ICC, UNCITRAL, or similar body
• Step 4: Litigation in the competent courts

14.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or class arbitrations.

15. Force Majeure

We are not liable for failure to perform obligations due to events beyond our reasonable control, including:

• Natural disasters (earthquakes, floods, etc.)
• War, terrorism, or civil unrest
• Government actions or regulations
• Power failures or telecommunications issues
• Pandemic or epidemic
• Supply chain disruptions

16. Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue any service at any time
• Change pricing, features, or functionality
• Update these Terms periodically
• Restrict access to certain features

We will provide reasonable notice of material changes to these Terms.

17. Termination

17.1 Termination by You

You may terminate your account or stop using our services at any time. Contact us to request account deletion.

17.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of amounts due
• Conduct that harms our reputation or other users

17.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. Sections that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, and limitations of liability.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any referenced documents, constitute the entire agreement between you and Chengjin Trading.

18.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

18.3 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

18.4 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

18.5 Notices

All notices shall be in writing and delivered to the addresses specified in these Terms or as updated by either party.

19. Regional-Specific Terms

19.1 European Union Users

For EU users, nothing in these Terms shall affect your statutory rights under EU consumer law, including directives on consumer protection, e-commerce, and digital services.

19.2 United Kingdom Users

For UK users, these Terms are subject to the laws of England and Wales, without regard to conflict of law principles.

19.3 California Users (USA)

California residents have rights under the California Consumer Privacy Act (CCPA). For disputes, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.

19.4 Australian Users

For Australian users, our services come with guarantees that cannot be excluded under the Australian Consumer Law.

20. Contact Information

For questions regarding these Terms of Service, please contact us:

21. Mobile App Store-Specific Terms

21.1 Google Play

For apps distributed through Google Play:

• Governed by Google Play Developer Distribution Agreement
• Subject to Google Play Terms of Service
• Google Play refund policies may apply

21.2 Apple App Store

For apps distributed through Apple App Store:

• Licensed under Apple Developer Program Agreement
• Subject to App Store Review Guidelines
• Apple's refund policies may apply

22. Advertising Platform Terms

Our mobile apps integrate advertising from various platforms. By using our apps, you acknowledge that:

• Ad networks may collect and use data as described in their policies
• Ad personalization may occur based on device and usage data
• You can opt out of personalized ads through device settings
• Ad networks have their own terms of service

This Terms of Service is comprehensive and covers all aspects of our services. For specific questions or clarifications, please contact us.